The restaurant chain has replaced some of its Ontario stores with cashiers in Central America who manage cash through a video link, according to The Toronto Star. Some of these workers are reportedly paid less than the price of food chain dishes. “This is another example, I think, that the law may not keep up with technology,” employment lawyer John Pinkus told the CTV News Channel on Wednesday. Labor groups such as the Canadian Workers’ Congress criticize the move, calling it disgusting. As for whether the move is legal, Pinkus says it is and likened it to the way outbound call centers ask customer support questions for companies based in Canada. But he says the move appears to be violating provincial standards. “If companies can get out of [provincial employment standards] “Simply put, ‘we’re going to go to a country where wages are lower,’ and that takes jobs away from people here, then that could be a moral issue,” Pinkus said. “On the other hand, I’m sure companies would argue that these are jobs we could not fill in Ontario, and therefore it is just a function of the job market.” He said similar tactics are already being used by other companies in Canada and the United States, including the American restaurant chain Jack in the Box, which outsources third-party orders. Pinkus noted that there have been recent changes to Ontario Employment Standards Act to address some of the concerns about work from home and telework, and when it comes to the latest revelations about Freshii, “maybe some other changes are on the way. to address this. “ Freshii did not immediately respond to a request for comment from CTVNews.ca.
