As vaccination rates for Covid-19 increase and hospitalizations decrease, buyers are turning to bricks and mortar. In-store purchases rose 11.2% in March, while online purchases fell 3.3%, according to the Mastercard SpendingPulse monthly trading report. The company is facing additional pressure from employees across the country who are pushing to unionize and negotiate higher wages, better working conditions and benefits. “Today, as we no longer chase physical or staff capacity, our teams are fully focused on improving productivity and cost-effectiveness throughout our fulfillment network. We know how to do this and we have done it again. “This may take some time, especially as we work through continued inflationary pressures and supply chain pressures, but we are seeing encouraging progress,” Jassy said.